Feedback is very important to us. It is impossible to address issues if we do not know about them! Faction is our ultimate goal. We work hard to earn your trust and future business.A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. The item "Bench Lathe Jewel Angle Polisher Ring Surface Jade Grinding Manipulator Grinder" is in sale since Monday, November 2, 2020. This item is in the category "Jewelry & Watches\Jewelry Design & Repair\Jewelry Tools\Other Jewelry Tools". The seller is "easybuy4uuu" and is located in Dayton, New Jersey. This item can be shipped to United States.