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A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. The item "110V Jade Cutting Carving Machine Gem Engraving Polishing Machine Bench Grinder" is in sale since Wednesday, May 12, 2021.This item is in the category "Jewelry & Watches\Jewelry Design & Repair\Jewelry Tools\Engraving Tools". The seller is "alwaysoutlet" and is located in Monroe Township, New Jersey. This item can be shipped to United States.